Volkswagen India — LALLY MOTORS INDIA PVT LTD LUDHIANA -Not satisfactory & Rubbish

It is quite sad to mention that a company like volkswagen blames its customers for having spoilt/wear and tear of the parts(break pads in this case).I today visited lally motors pvt ltd in ludhaiana and was informed that wear and tear item and their life depends on various criterion's such as road condition, driving habits etc, and by mentioning they made it quite evident that the customer is responsible for the wear and tear of the parts.i would like to inform you here that i bought volkswaqen polo and only after 35000 kms i got the break disc and break pads changed for the first time from lally motors pvt ltd in ludhaiana Punjab service centre in August 2014 and paid Rs 7000/-.and then again only after a mere 5000kms in December 2014 i had to get it replaced for which I paid Rs 4000/-, and now again after somewhere around 7000 kms it has spoilt again in a span of 2months.Does that imply that i have forgot driving or is that the parts put by you were old/obsolete.I think that it is only and only that the parts put by you were not of standard quality and I have been cheated by Lally Automobiles Pvt Ltd Ludhiana Punjab twice and now today again i was being cheated but I did not buy the part.Thus i would request you to please reimburse me the money spent by be and paid to lally motors for the ingeniune/old/obsolete parts, else i would have to move to the consumer forum.I would request you to revert back fast or else il move to the courts.Also i would like to mention that a brand like volkswagen is being spoilt because of dealers like lally motors in, ludhiana punjab who cheat their customers.