[Resolved] Volkswagen India — Milage | |||
I have purchased new allstar 1.2 ltr petol engine car.before the purchase I was told that I will be able to get a milage about 18 in city use and about 20+ in highway...but after the purchase they are saying that no petrol engine comes only milage from 10 city and highway 16... first I was giving 6-8 milage I called them they said new car need to run ...I runned the car in clean highway upto 500 kms now at present it has been runned for about 2700 kms still I'm receiving the milage same like maximum is 12.5-12.7 in highway.. I hav refilled car for more than rs 30000 in just one month Was this information helpful? | |||
Mar 7, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jan 28, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in Verified Support Feb 04, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your feedback dated 28th Jan, 2017. We have not received any response to our request dated 04th Feb, 2017 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern. We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction. In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected]. We value your association with us, assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India | |||
Add a Comment | |||
62%
Complaints
2189
Pending
0
Resolved
1320
+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
View all Volkswagen India contact information
Post your Comment