Volkswagen India — my vento bearing reg no: mh-12-mr-6535

Address:	Pune, Maharashtra
Website:	www.volkswagen.com

Hi,

My vento has completed 27792 kms (Date of purchase — 5th march 2016) & given for 2nd service at vidyut motors, pune due to serious brake problem. Earlier service is done as per schedule. As per service adviser, both brake discs/pad needs to be replaced. My expectation is that the same has to be replaced free of cost, as vehicle is under warranty. As per sa, wear/tear doesn't cover under warranty. My concern is as below.
1. Brake disc should not get damaged within 20 months of normal use.
2. This problem is identified well before 2nd service due limit (31400 kms /12th nov 2017 — problem identified on @25th oct 2017)
3. You should re-think the service interval of 15000 kms

My request is to replace the parts free of cost.

Regards