[Resolved]  Volkswagen India — Nail scratch Proof guard in polo

While im taking delivery of my flash red polo, they compelled me to take VW Genuine product-nail scratch guard in all 4 door handles. Now its look very dirty and I asked them to remove it, but it cant be removed. And they are Blaming me, that it last 3 years ., so unable to remove it. I need a solution for this.Hereby i have attached the images
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Dec 11, 2021
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2021
Volkswagen India Customer Care's response
Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)
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