[Resolved]  Volkswagen India — navigation chip of car mh 46 ap 4917 stolen

Address:

400706

I would like to inform that the navigation chip fitted in blaupunkt system in car got stolen when vehicle was sent to workshop for repair works.

Inventory copy is silent on this item. Due to repeat problems vehicle was sent number of times to workshop. The vehicle was dropped on 19 august after attending painting work and again after fixing the problem of headlight. Subsequently again vehicle was picked and dropped for inspection of tyre bubble problem.

It appears that someone has stolen the chip from system during working in workshop or pickup/drop. The incident of missing chip could be noted by me on 9th september when i wanted to use it and found system not working due to missing chip.
The customer care representative of autobahn nerul workshop was informed on 9th september itself and requested to investigate and retrieve the chip. No action is taken so far and i am suffering for negligence of autobahn workshop at nerul. I am sick and tired of autobahn nerul workshop who have been providing unsatisfactory services all the time so far.

Looking forward to your assistance and necessary action to retrieve the navigation chip to put it back in car system. Hope volkswagen customer care will do the needful.

Knmishra