[Resolved] Volkswagen India — need urgent support-after spending 70, 000 rs, polo car issue not resolved yet | |||
Hi I am having polo diesel car, 6 weeks before car was having the issue of engine noise, vibration. When i submitted the car first time, dealer team told that 1 fuel injector not working and they also told other 2 injectors working fine so i told them to change the 1 fuel injector After which after 100 kms, issue repeated and again i submitted the car to service station. After investigation, service team told that other 2 injectors also failed and told me that need to replace balance 2 injectors When i asked is this really issue about injectors only or something else, they told that issue is only with fuel injectors and not with any other parts. So i told to replace the other 2 injectors also with condition that my car issue should be resolved with reaplacement of balance 2 fuel injectors otherwise i will ask the refund of all my amount (As till that time, i paid to 70, 000 rs) Now again the cars face the same issue and now they are asking to replace complete due system which will have cost of around 2.5 lacs. Really worst experience, i need support to close this issue Dealer name-landmark volkswagen ahmedabad Regard Sachin pawar [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Oct 16, 2020 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you of our best services always. Yours’ Sincerely, Customer Care - Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited) | |||
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