Volkswagen India — needs extended warranty

Address:

Mumbai City, Maharashtra

hello sir/ma'am, This is Mr.Sanjay Jalgaonkar owner of Volkswagen polo comfort line diesel plus, COLOUR : D.black, CHASSIS NUMBER : wvwk12609DT021717, ENGINE NUMBER : CFW325902, HYPOTHECATION : VW FINANCE. THE CAR BOOKING WAS BEEN DONE ON 13TH DECEMBER 2012 AND THE DELIVERY OF THE CAR WAS BEEN GIVEN ON 15TH FEBUARY 2013 ACCORDING TO ME THE EXTENSION WARRANTY TO BE RENEWED WAS BEFORE 15TH FEBUARY 2015 AND I HAD BEEN TO THE VOLKSWAGEN WORKSHOP NERUL IN THE LAST WEEK OF JANUARY 2015 AND THEY REFUSED TO EXTEND THE WARRANTY AND THE REASON THEY GAVE IS THE DAY U BOOK THE CAR UR WARRANTY STARTS ON THE SAME DAY...BUT THIS WAS NOT BEEN GUIDED BY ANY OF YOUR SALES EXECUTIVE DURING PURCHASING OF THE CAR, IF THEY WOULD HAD GUIDED US ACCORDINGLY WE WOULD HAD EXTENTED THE WARRANTY TO THE DATES INSTRUCTED BUT NOW ITS NOT OUR MISTAKE, WE ARE TRYING TO EXTEND THE WARRANTY AND WE ARE HELPLESS...KINDLY CONSIDER ARE REQUEST AND GIVE US ANY DATE BEFORE 15TH FEBUARY 2015 TO EXTEND ARE WARRANTY... HOPE TO RECIEVE A POSITIVE RESPONSE FROM YOU AS SOON AS POSSIBLE. THANKING YOU, YOURS FAITHFULLY, SANJAY JALGAONKAR. CONTACT NO.[protected]