[Resolved] Volkswagen India — Newly purchased polo 1.2 comfortline sounds like tractor | |||
This issue has already been forwarded to service head and consumer complain forum 2 times, but not a single response i received. This is regarding the below problems i faced in my newly purchased polo 1.2 comfirtline, which occurred within 35 days of purchase date..! i submitted it in faridabad - broadway vw center and they changed it's 'impulse sender' (took 3 days), when received it felt problem is solved at the moment, but problem again started after few hours of run. Repair order no. - so162722. Vehicle no.- hr51bk0741 Broadway autoworld limited faridabad Now again i am facing - - while starting engine at standalone position, it gives sound like tractor's engine. - pick-up and mileage of vehicle is almost gone. - vibration inside cabin..! - engine heated like hell in a short run. - engine totally lost its smoothen feel, what vw claims.! - this problem just occurred after i picked my vehicle from vw faridabad service station, after my insurance claimed. This extremely disappointing and dis-satisfied experience i faced in my first car, which i think unfortunately from vw family. I request you to have a look on this and suggest if this vehicle will be replaced or what else solution you may give for this default piece. We are facing problems in our daily commute after investing my almost 6.5 lacs in your product : ( Thanks. Was this information helpful? | |||
Sep 13, 2016 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Aug 13, 2016 Volkswagen India Customer Care's response Dear Sir/Ma’am, Thank you for sharing feedback, we understand your query has been resolved. We thank you for being our valuable customer. Assuring you our best services always. Sincerely, Volkswagen Customer Care For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
1 Comment | |||
Comments
Its release bearing has been changed, but still giving exaggerating sound while accelerating. How come such problem occur in a newly baught vehicle. NOt sure if it is a new vehicle or something wrong went on.!
Reply
62%
Complaints
2189
Pending
0
Resolved
1320
+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
View all Volkswagen India contact information