[Resolved] Volkswagen India — No news about my navigation system. | |||||
Dear all, Greetings! We had purchased our volkswagen vento in 2013. The car has never dissapointed me. However, the service provider isnt that good at all. Before a few days i had given my car for servicing and on my way home i found that the window switch just got off. On complaining to the representative, he rather argued saying we can never do this. We kept requesting him, still he stayed on his words. Secondly, my navigation was malfunctioning. Therefore i gave to the showroom from where the car was been purchased. Shockingly i gave the navigation almost 8-9 months back and havent recieved it yet. On asking the person their, i get the feedback that it is stucked somewhere in delhi. I have faced alot many issues since the time i have purchased my car, till date. But, these are the biggest ones as i have to fall in the arguement with the representatives, even after knowing that i am not wrong. I hope you can help me to resolve this issues. Especially about my navigation system. Thank you in advance Arpit baviskar Car no: gj-1-rb-0840 Was this information helpful? | |||||
Jul 18, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jun 17, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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