[Resolved] Volkswagen India — No service available for customers

Dinesh Dino

from Chennai, Tamil Nadu

Address:

Tirunelveli, Tamil Nadu, 627011

Hello das auto guys. Service station in tirunelveli, tamilnadu is not good upto to the mark of valuable customer service. I had been waited for more than 45 mins. But no one approached and enquired y you came with your car. This how volkswagen works in tirunelveli, tamilnadu whenever i go. I would like to inform you that ask them to keep it up for your good sake.

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Jul 18, 2017

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in

Verified Support

Jun 17, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 10th June, 2017.

We have not received any response to our request dated 17th June, 2017 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India