[Resolved] Volkswagen India — No service for cash pick up

sparshsadh1

from Etawah, Uttar Pradesh

Address:	New Delhi, Delhi, 110033
Website:	m.volkswagen.co.in/content/in/mobile/en.opt.html

I have received very 3rd class service from globus cars pvt. Ltd. Service center jahangir puri (Now shifting to wazirpur). My credit card shows decline so i asked them to send an assistant with me to pick up the cash from my home along metro fare for that assistant. But no such kind service was provided to me. With very disappointment i have to say that gm of the center also talk like very rude. Was not expecting such behavior from vw. Never buy your car nor let anyone else to buy.

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Oct 11, 2016

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 28th Aug, 2016.

We have not received any response to our request dated 03rd Sep, 2016 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India