[Resolved]  Volkswagen India — Non refunding booking amount

Address:Dehradun, Uttarakhand, 248121
Website:frod and very bad service n cheater dealer

Ddpm wolksvagon dealor which is located in dehradun on haridwar bypass
i have a issue with them that i have planned fir new polo i contaced them i didnt tell thrm to place my order because of my paper works but they called me agin and again to give the booking amount atleast 5000 so after becoming irritate i gave them 5000 and told them that not to place order right now and on time of booking they didnt told me that on cancellation some charge had been deducted from last 45 days i am saying them to give me my money back they didnt give anyresponse bt from last 2 days they were replying bt saying that they wl not give miney back but when i said them that i will do case in consumer court they said only 2000 they will give back
my name is hitesh from saharanpur
and booking is also on my name
[protected] is my contact number
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Aug 8, 2021
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
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Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your alternate contact number to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care After Sales
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 27th May, 2016.

We have not received any response to our request dated 04th June, 2016 for sharing with us your alternate contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care After Sales
Volkswagen Passenger Cars India

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