[Resolved]  Volkswagen India — Not good service and given a default product

Address:146001
Website:Volkswagen

One month ago we repalced our car sensors but they were not working properly and from that vary day we are asking them to replace it and provide the new sensors but no one is listening and they always make a new execuse. We have to visit there centre again and again and had done numerous calls but till now no one at service centre listen us and they have are bluntly saying to file the complaint. So what a service and hospitality??.our car back sensors are not working and we had paid full amount and see what we get ? We are waiting for your response
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Aug 9, 2021
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
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Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care After Sales
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 14th Apr'16.

We have not received any response to our request dated 16th Apr'16 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care After Sales
Volkswagen Passenger Cars India

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