[Resolved]  Volkswagen India — Not proper checking my6 volkswagen polo 1.2 tdi fuel pump problem

Address:Kamrup Metropolitan, Assam, 781012
Website:as mentonned above description

I purchased volkswagen polo 1.2 TDI in Feb 2013.After one and 11 month the fuel pump of my vehicle developed defect and replaced after 8 days of halt .and vehicle became operational.Again on 1st April 2016 the same fuel pump problem arised and presently the vehicle is in halt.I communicated in toll free no and lodge the complaint and from where a complaint registration no CCR43950 given to me.Again on 4th April 2016 when I communicated in the toll free no I was told that service centre in guwahati is no longer operational so advised me to take roadside assistance from where also I did not get proper solution. Due to having my only vehicle defictive I faced a lot of problem as i am having 80years+ father and mother and Two children for which i have to make much expenditure with tremendous mental stress.Which is only due to defective vehicle or vehicle part sold to me with sweet words by Volkswagen, Guwahati without proper servicing or attention to my problems.
Vehicle registrn no. AS01BD3223
TOLL Free no I communicated :[protected], [protected]
Complaint No. CCR43950 (given to me on phone).

my humble prayer to look into my concern please
with due respect

Md. Akhtar Hussain
Mobile No: [protected].
Mail id: [protected]@yahoo.co.in
Guwahati-781001.
Was this information helpful?
No (0)
Yes (0)
Dec 18, 2016
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2016
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information