[Resolved] Volkswagen India — Not proper checking my6 volkswagen polo 1.2 tdi fuel pump problem | |||||
I purchased volkswagen polo 1.2 TDI in Feb 2013.After one and 11 month the fuel pump of my vehicle developed defect and replaced after 8 days of halt .and vehicle became operational.Again on 1st April 2016 the same fuel pump problem arised and presently the vehicle is in halt.I communicated in toll free no and lodge the complaint and from where a complaint registration no CCR43950 given to me.Again on 4th April 2016 when I communicated in the toll free no I was told that service centre in guwahati is no longer operational so advised me to take roadside assistance from where also I did not get proper solution. Due to having my only vehicle defictive I faced a lot of problem as i am having 80years+ father and mother and Two children for which i have to make much expenditure with tremendous mental stress.Which is only due to defective vehicle or vehicle part sold to me with sweet words by Volkswagen, Guwahati without proper servicing or attention to my problems. Vehicle registrn no. AS01BD3223 TOLL Free no I communicated :[protected], [protected] Complaint No. CCR43950 (given to me on phone). my humble prayer to look into my concern please with due respect Md. Akhtar Hussain Mobile No: [protected]. Mail id: [protected]@yahoo.co.in Guwahati-781001. Was this information helpful? | |||||
Dec 18, 2016 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Nov 12, 2016 Volkswagen India Customer Care's response Dear Sir/Ma’am, Thank you for sharing feedback, we understand your query has been resolved. We thank you for being our valuable customer. Assuring you our best services always. Sincerely, Volkswagen Customer Care For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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