Volkswagen India — Paint defect and items misplaced while delivery

Dear Sir. my name is vishnu am owing vw polo red new model purchased 6 month before.Am a nri working in kuwait at the delivery time am not able present here so my parents and brother have gone, this complaint is regarding the paint defect i found rear left quarter there is some some bubbles that means its blisters its paint defect creating some dip holes while noticed by myself i have informed to sales personnel and service personnel they states that we don't know any thing about that and i have shown them the paint over spray spots in rear wind shield.its damn sure some painting was carried out by someone and it was not done properly and there is some area paint is fading out also. 2. Spare bulb package is missing till delivery. They did not programmed my vehicle well ie ii cant lift up my wipers up its been blocking by the hood. i need the resolution to the above issues