[Resolved]  Volkswagen India — Pathetic car servicing experience with Globus cars pvt.ltd. delhi-110033

Address:

New Delhi, Delhi

I want to share my experience with globus cars pvt.ltd.delhi-33 on 1st. service of my POLO car DL8CY1703 ON dt. 7th. April 2014. the service adviser mr.Amit give me the delivery time 1700hrs but car was not ready even at 1730hrs.outer cleaning of the car was not done.but i paid the charges fully as i was thinking that all the parts were replaced which was mentioned in the invoice.From the last 2 months, i was feeling some vibration trouble in the engine and even fuel consumption was also increased and catalytic converter alarm was observed many times.i studied about this alarm then i thought that in the 1st service, no service work was carried out, only payment was taken by service centre. today i again visited the service centre and told all the problems of the car to service adviser. mr kumar pravesh.he was not interested in listening my problems.now i feel that perhaps i have done a blunder by purchasing a volkswagen car because service is very-2 much poor. today i again paid the charges of the service without my fault.