Horrible service experience, people in customer service are completely unprofessional, bought a car service package worth 14 K INR on 10th Feb, paid additional 5 K INR for some small parts, I have given my car for general service and after complete health check-up the car is delivered to me, as I had taken pick and drop service, later i have realized in just a few days the left rear window glass is not going down, after checking thoroughly I have realized that it has been fixed with some cardboard temporarily, however the car given to service was in perfect condition, Since then trying to reach service engineer at BU Bhandari Motor Pune, everyday there is commitment for next day but till now no one came to fixed this, as there is no other service authorized service Centre of Volkswagen in Pune, executives treat this as a monopoly and never respond to calls even after 100 of calls has been made my be, unfortunately, if you bought a Volkswagen brand, you will have to experience this, there is only one authorized service Centre left in pune. Was this information helpful? | 
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