[Resolved]  Volkswagen India — Payment not received

Address:

Gurgaon, Haryana, 122017

To,

The Highest Authority,

Please refer to the trailing mails. i have lodged a complaint dt 12.05.2017 Case No : CCR86553, against a Manager Mr. Pradeep at Volkswagen Service Centre, Sector 18, Udyog Vihar Gurgaon. My father Mr.Karambir Singh (owner of the car) had given his car for service dt 13th April as the car was met with an accident .He had also given Rs 5000 as advance . The car was delivered back to him on 30th April with x amount of bill . First of all there was a part missing in my fathers car & the bill did not mention any advance adjustment and my father had already made the payment . Only on being reminded the next day of the advance payment made by my father the Manager immediately apologized and informed that he shall be arranging to send the cheque of Rs 5000 immediately.

May please not it is unethical and a fraudulent conduct to do such a blunder. Secondly approx 50 reminders have already been made to the Manager by my father who is 76 years old to give the cheque back. Whereas the manager is only giving lame excuses and telling us everyday that the cheque will be delivered today/ tomorrow etc.

You are requested to please look upon the issue & revert on immediate basis or else i shall take this matter to the consumer court.

Regards,

Tina
Mob No [protected]