[Resolved] Volkswagen India — polo gt tsi abs ecs sensor failure

Sowmyashree Deepak

Address:

Volkswagen verna service center

My car was on general service in 14.03.2020 at volkswagen goa service center. The abs and ecs sensors were replaced as it was glowing in cluster. But now from one week again the sensor started blinking. I had mailed complaint seeking explanation and a appointment to visit service center
. But no reply or call from them. Due covid issues i cannot got to showroom directly by myself. Very poor customer service and now i doubt whether they replaced the new sensor or cheating. I hope they response immediately

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Aug 6, 2021

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2020

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner,
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valued customer.

Assuring you of our best services always.

Yours’ Sincerely,

Customer Care - Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)