[Resolved]  Volkswagen India — Polo petrol, comfortline - reverse parking sensor not permitted

Address:Bangalore, Karnataka, 560098

I have purchased a polo petrol comfortline from bangalore motors ltd, bangalore from sales outlet on mysore road in the first week of july 2016. after buying the car i have been requesting the dealer that i need to fit a reverse parking sensor to the car which they have been denying. the dealer staff says that niether i can get it fitted in the showroom no outside garage. they do not have an accessory for the variant and they do not permit the customer to fit it outside. if fixed outside, they will deny any warranty for the car
I have spoken to cr division of the dealer and also the cr division of vw

The car details are:chassis: mexf16609gt092811 and engine no. cjl119584
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Aug 7, 2021
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
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Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care After Sales
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in

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