[Resolved] Volkswagen India — Polo service complaint | |||||
I had booked an appointment four days back for my polo's 1, 50, 000km service at ramani vw salem and handed over the key to the that very evening itself. On calling them today to find out the status, i'm told that the car has not been inspected yet and not to call them back until they finish service. Who treats customers in this fashion.. I'm completely disappointed in vw 's service. Im not sure when i can take the car now.. Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support May 20, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your feedback dated 04th May, 2017. We have not received any response to our request dated 13th May, 2017 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern. We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction. In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected]. We value your association with us, assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India | |||||
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