[Resolved] Volkswagen India — Polo tdi 2012- not a true german engineering!!! | |||||
Hi, I am writing this with much disappointment of buying a vw car. I own a polo 1.2 tdi highline. Ever since i have started using this from 2013, i have been facing multiple issues as listed. 1. After 2 years, i. E in 2015, engine malfunction light (Coil kind of warning sign) started blinking. After 2-3 diagnosis, it was fixed under extended warranty. 2. Just around 2 months back (In my last service), the engine malfunction light (Engine signed warning sign) started showing up again. It was fixed again in extended warranty coverage. 3. Now, my stereo display (It is an oem 2 din stereo) is not working along with usb not being detected. Only radio works that's it. When you project yourself as a german engineering brand and advertise the whole world, it is also equally important that you produce least defective/malfunctioned product. Can you imagine how much pain it is to visit service centre every alternate months to get these things fixed even after buying the costliest car in its segment? Can't your qa team work hard to ensure they check every part and do proper tests? For the stereo issue that i highlighted, service centre says that it has to be sent to chennai for in-detail check and fix. I live in pune and it takes almost 2-3 weeks for the service center to send-fix-receive it back. Till then what i should keep listening in my car? Your ameo add music??? My car details: Reg : ka 15m 5388 Vin - last 5 digits : 17632 Was this information helpful? | |||||
Dec 13, 2016 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Nov 12, 2016 Volkswagen India Customer Care's response Dear Sir/Ma’am, Thank you for sharing feedback, we understand your query has been resolved. We thank you for being our valuable customer. Assuring you our best services always. Sincerely, Volkswagen Customer Care For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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