[Resolved]  Volkswagen India — poor and pathetic car service

Address:

Kolkata, West Bengal, 700077

Dear sir/madam,

This is to inform you that i bought a volkswagen car model is polo from your kolkata osl exclusive pvt ltd, 3a rammohan mallick garden lane, kolkata -700010 show room on 30th october 2017. Since the first day the car is giving us lots of trouble. When the car was delivered on first day the interior lights system was not properly working, i immediately sent my car to workshop for repairing. After some day i was travelling to somewhere and i met an accident and again i sent my car to volkswagen workshop. After servicing my car i repeatedly facing lots of problems.. Everytime it was told from your workshop executive that all problems are solved but every next day the same problem have raised again and again... I sent my car to your workshop 5 times and spent lot of money but still im facing the same problems (Ac is not working, after 4th time of servicing).. After facing the problems immediately i got in touch with your executive and they took my car i paid the charges but problems never being solved. Your executive confirmed me ever time that it will never happen again but every next day the problems occur again.

I fail to understand why renowned car company providers as yourself would stoop so low to garner some profits. I sincerely believe that there has been a voluntary/involuntary mistake at your end and would request you to correct the same at the earliest and get back.

Thanks and regards

Rahul sikdar