Volkswagen India — poor customer service by volkswagen verna goa dealership

1. Mud-flaps were not installed during the service. It's been 8 months since we bought the polo.
2. We have not received a single reminder call for any service till date.
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Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2020
Volkswagen India Customer Care's response
Dear Customer,
Greetings from Volkswagen Passenger Cars!
This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.
We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.
Assuring you our best services always.

Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)
Mar 09, 2021
Updated by kerschti1
Mobile: [protected]
Car Registration Details: GA 07L 8222
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