[Resolved] Volkswagen India — Poor quality Fuel injectors, pressure pump and fuel rail | |||
I own a Volkswagen polo diesel 1.2 comfort line. The car is well maintained and single handed driven since the day its purchased. All the services are done well in time. Any replacements also being done on time. But while driving last week I heard a weird sound and the car broke down on middle of highway. Somehow I managed to bring to down to the workshop. There they diagnosed and told me that it's because of the faulty diesel that's been used. Since the day I bought the car I am fueling it from the same fuel station. Also the fuel station in just next to the Volkswagen service center also in the heart of auto agar guntur which is a hub to all automobiles. Volkswagen cannot make customers pay for such problems as no other car has any such problems. On top of this the parts replacement cost with labour is 2.2 lakhs which one cant afford to. Unethical business from Volkswagen. They are fooling people with poor quality cars which look good from interiors and exteriors but when it comes to engine its of the least quality Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Dec 12, 2020 Volkswagen India Customer Care's response Dear Customer, Greetings from Volkswagen Passenger cars! We value your association with our brand and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valued customer. Assuring you of our best services always. Yours’ Sincerely, Customer Care- Volkswagen Passenger Cars Division of ŠKODA AUTO Volkswagen India Private Limited (formerly known as Volkswagen India Private Limited) | |||
Add a Comment | |||
62%
Complaints
2189
Pending
0
Resolved
1320
+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
View all Volkswagen India contact information
Post your Comment