Volkswagen India — Poor response And aftersales

Address:

Belgaum, Karnataka

Sir/Madam I mr.Prakash N.Hanamannavar purchased a New Polo TDI from kumar autos Belgaum, and paid all the amount before getting the vechile delivery, and handed my exchange vechile on 29th itself. When my new vechile was ready for delivery i found a dent on my vechile which was bought to sales personals notice for which he has agreed to pay a amount of rs.5000/-, for which i recived a cheque and the cheque has bounced. Then the other issue croped up underinsurance of vechile as per the rule it is said to be 5% discounted IRV value for ex-showroom price but my vechile was insured at 20% discount on IRV value, which was bought to your service persons notice but nothing has done until now, whenever we call it is told that the concerned person is busy.