Volkswagen India — Poor sales and service

Address:

New Delhi, Delhi

I have learnt a big lesson in my life 'never buy vw cars, never advice any body to buy it and if somebody is buying it stop him/her from the unending agony of owning a vw'. its been 5 months since i bought my vw vento automatic. my car met with an accident the very first day of buying when sent it for repairs to my utter shock i came to know that the car is not yet registered and my insurance claim was rejected. i contacted my dealer vw delhi north they kept on ignoring me for 10-12 days. i had to call them for more than 500 times but they would generally not pick up my calls. then when i complained to vw they started persuading the insurance com to allow my claim it took me than 20 days for my brand new car to get repaired.. i also saw that vw gurgaon where i sent my car for repair had mishandled my car and my car was having dents at many places which were not there when i submitted my car. my ordeal ended after a long 20-21 days when my claim was honoured. now few days back i sent my car for free checkup after clocking 7500 kms there was some noise in engine, service centre told me that my car will be delivered to me within 2-3 days as there is some problem in gear box. i was shocked by listening this as i was wondering how this car has started giving me troubles in only 7500 kms and what will happen for next 4-5 years. but still i submitted my car...again my next ordeal started its been more than 10 days since i submitted my car still they are saying that it will take another 2 days as the part was not available.. now i realise that i have committed a huge mistake and i ll have to pay for it for coming years also because i cannot even sell it as it's resale value is also not very bad.. i have completely been disillusioned by vw company and i will never buy it or advice any body to buy it.