[Resolved]  Volkswagen India — poor service center with low ethics

Address:

560024

I drive a vento 2009. Give for servicing on 8th june art rajijinagar center bangalore.
Initially got estimation 19000 with tax and said a 2 day jon got back only on 12th evening with a bill of 33000/.
After enough debate with the service guy he was sport for doing things which were not supposed to. Like cleaning exterior and interior for 8000/. When i got back the car i saw the left headlamp hazy and called up immediately. He gave some reasons by late evening i saw water vapour in the headlamp. Called again the next day. He said probably some crack is something must be there. I didn't agree as this was not at all a issue. He told me to call after 2 days if it doesn't go away. He would rectify it. It's been a week water vapour still there. And now when i call him he says you get the car let me see. I said you first have to find out how it happened. He says let's not discuss that
That was bangalore motor works pvt ltd who did this horrible. It's always dread full event thw servicing time for my vw vento. It's been a headache to deal with them.
German cars are good but what about life long servicing headaches. Just horrible with poor ethics