[Resolved]  Volkswagen India — Poor services by volkswagen vento ap 05 by 3737 at volkswagen vizag-mody auto corp

Address:	533003
Website:	VOLKSWAGEN CAR SERVICE

Poor service volkswagen vento ap 05 by 3737 at volkswagen vizag-mody auto corp.
My car is with volkswagen /their authorised dealer mody auto corp at vizag for more than four months for want of spares, today any spare can be airlifted with 24 hours any corner of the globe..
It seems to be volkswagen believes in sales only, no service, no customer value, you won’t start service till you get advance, you won’t give the car till cheque of a corporate employee gets encashed, even after three or four days of follow up your team at vizag fails to encash the cheque.

Today….. Today i am surprised to see message from volkswagen stating that you received volkswagen vento ap05 by 3737 for servicing today at 09:46 hours only and will be returned to me on 21 oct 2016. Where was the car….. Where it was last week…where it was for the last four months. The above said car is with you for more than four months, although it was broke down on the way on 7 th oct 2016, informed you to take over same day, as you promised trained staff are away due to weekend etc. You promised to send your service engineer at the earliest, but your service engineer came without tools etc. On 10 oct 2016, he told it will be rectified in kakinada itself during service camp on 14 oct 2016, but again your service engineer told, he brought second hand instrument, it will be replaced with new one & car will be returned within two days. The car ap05by 3737 is under your custody, taken to vizag on 14 oct 2016 itself, not today as informed over sms to me.
Please rectify the mistakes, drive the car for at least 150 k. M on the highway, i will send my representative from my company as you have failed to do it last week. Hand over me the vehicle immediately at the earliest, pl don’t take week days or months as you have taken last time that too not done proper servicing.
You have charged 2, 37, 000 last week only, till my cheques are encashed you have not given the car, car was not road worthy, they have a silly cause for excuses.