[Resolved] Volkswagen India — Problem in car speed

Dr Saurav Singh

from Dhemaji, Assam

Address:

Patna, Bihar, 800025

I have volkswagen vento highline diesel (2012). one day as i was driving my speed of the car became constant at 60 km/ hr. when i try to accelerate it give excessive smoke. i went to nearby service centre and they told me that there is problem of turbocharger and egr which is quite costly. i was unable to understand as my car has runned only 60000 km. please look at the matter.
My car no is hr26 by 2381
Chasis no - wvwl12600dt025630

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Oct 4, 2016

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2016

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

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E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in