[Resolved]  Volkswagen India — Problem in vento diesel highline model

Address:Vadodara, Gujarat, 0265
Website:www.volkswagen.co.in

Tothe volkswagen indiasiri have purchased vento highline diesel tdi in 22 may 2015 from ur vadodara showroom nr chhani. On next day the steering started vibrating i took it showroom on the next day they immediately make some repairs but the problem remained as it is i took it to the showroom many times and asked them that the problem if not solve then please replace my car. Then however the problem was solved to some extent. After about two months one tyre got bursed and was replaced with the interference of the insurance company. Again after about 45 days another tyre was bursed and they refused to replace and i had purchased from the market. Then again the brake become faulty and could not stoped immediately i again approach the showroom but they refuse to do needful saying that it is not covered by the warranty though by that time i used the car harldly for six months. And now the battery problem has come up i approach them but they refuse to do anything saying that warranty period is lapsed by two monhs. Now this proves that the car was faulty from the very beginning. I therefore request you to solve the problems forever to avoid any legal action. Thanks ghanshyam chhatlani401 akruti residency15/a vrindavan park soc., nr shukla nagar char rastasama roadvadodaram[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 4, 2016
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2016
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information