[Resolved] Volkswagen India — product quality - volkswagen - a cars not made for india | |||
I have purchased 2 polo diesel card in 2013. But by the end of just 2nd year, its started to cost heavily for maintenance. Last year apart from regular service of rs. 15000, i spent rs. 25000 for maintenance and this year the cost of maintenance goes beyond rs. 40000 + service 15000. It is highly costed car nobody shall purchase. Besides, the authorized dealers are also cheating with customers by not bringing the real issues to the customers. And when the matter get worst, they raise a bill of huge amount. By the name o[censored]pdates and services they cheat customers. The product quality of volkswagen is also of cheaper quality. Compare to other brands it getting spoil earlier. And yes the, so called genuine parts, which are 4th time price of other companies are also of cheaper quality. So, my experience says that, nobody shall purchase volkswagen car, it is tooooo mmmuuucccchhh costly and poor quality car. Not made for indian roads... Was this information helpful? | |||
Oct 22, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Sep 09, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in Verified Support Sep 16, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your feedback dated Sep 02, 2017. We have not received any response to our request dated Sep 09, 2017 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern. We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction. In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected]. We value your association with us, assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India | |||
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