Team
I am one of your customer since 2014 and also acting as a brand ambassador ( referred at least 100 friends and families to your brand ) since i admired the brand for years.
Later it is annoying to note that so much of service costs and spare replacements at early stages ( low kms done stage )
For ex I bought one vento during February 2020, vehicle bearing regn no TN 66 AE 0033 which has done only 21000 kms and the issue is
a ) break disk got damaged and to be skimmed to avoid noise
b ) break pad to be replaced
c ) steering became like non power assisted
The vehicle has gone thru 15000 kms service and none of these had popped up !
Is there an issue with quality of spares that is being used to built new vehicles off late ?
Why such early issues persists ?
I started thinking of moving away from this brand, to be honest am afraid of the costs really.
PS : I have one of the best service advisor for all these years and absolutely had no issues with your dealership @ Coimbatore .
Regards
Loganathan Devaraj
+ 91 [protected]
“ Be What You Are “
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