Volkswagen India — Regarding AC vents

Address:Apple auto mahadevpura

Hello,

I had left my Polo for service, it was bieng picked up by a person from volkswagen. When he pivked it up the AC vebts were perfectly fine and was broken badly into pieces when I recieved the car. Naveen Gowda was the person incharge and never gets back to me even if I call.

I have had issues with the AC vents earlier and have repaced it on the last service 1 year ago.
I have hardly driven the car for 2000 kms, how can the vents break.

Is volks wagen using low quality products in cars???

Or you guys have wantedely broken it and given it back.

Ive been facing a lot of such issues feom Apple Auto white field service centre and I am not at all satisfied with their service.

Please look into this ASAP BEFORE I MAKE IT WORST.

CAR NUMBER KA 03 NA 7298
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Dear Customer,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)
Dear Customer,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)

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