[Resolved]  Volkswagen India — Regarding damaged car delivered.

Address:Bharuch, Gujarat, 392011

I have purchased vento automatic hiline from karnavatti volkswagon ahmedabadon 09.05.16. I was deleverd damaged car. After two days from delevary i noticed that the gear shift plate is damaged and the same was informed to the sales representative of karnavati volks wagon by phone call. He said that whenever you come to ahmedabad they will check it but now they says i have to pay 50% for the damaged part. My point is that if it is not their fault then why they are ready to bear 50% cost? Since last one month i m regularly in touch with the sales person and i have also visited the showroom but at that time they said they will talk to management and inform me. Now today they are not even answering my call. I request to sattle the case as early as possible. My car no is gj01 rp 7784. My cell no is [protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Dec 27, 2016
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2016
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information