[Resolved] Volkswagen India — regarding invoice letter

Mohammedafsan k.a

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I have called you customer service toll free, regarding my car invoice, he suggested me contact my dealer in thane, but the dealership is closed from 3 years doesn't your executive know that?? For that help purpose only i called you guys please due that i having a problem of registration at another state. And finest volkswagen doesn't have record of any vehicle if you guys don't have record then why you guys selling the car, then for wat resin you are saying as customer service, i don't know iam jus asking you guys a copy of my car invoice take from you backlog data and provide simple as that i have been polite and evey, but it jus give value of suck tatz it, from here to there there to here and sharing lots of number tatz it this is wat you guys do serive in back end

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Oct 22, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in.