[Resolved] Volkswagen India — regarding key of car | |||||
I have purchased a polo comfort line from volkswagen mandi near gutkar in distt. Mandi himachal pradesh. When i purchased the car only single key was handed over to me. It was said that other key will be handed over to me after some time. After that i visited the agency again and key was not found there and it was said to me that key will be delivered to me at my home but till date has not been delivered to me. Many times it has created me problem without having extra key. So it is requested that provide me the other spare key of car. Secondly when ac of car is on and travelling in upward direction/hilly terrain pickup of the car becomes to null and many times in first gear in hill/upward direction when ac of car is on its pick up becomes almost zero then double clauch have to apply then it wear its pickup properly. Many time it has been occurred that when in speed about 60 to 80 km/h when suddenly break is applied then some dangerous noise has been observed and fog comes through ac events. It is requested that volkswagen having a brand of world so these problems should not be occurred in the car. Kindly solve these all problems as soon as possible. Was this information helpful? | |||||
Oct 9, 2018 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Sep 08, 2018 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern. Assuring you of our best services always. Yours sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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