[Resolved]  Volkswagen India — Regarding Quality lack of service

Address:

MADURAI RAMANI CARS

Respected sir / madam,

good morning, im a previleged customer of volswagen since 2013.
I had done with my service on 28th december 2020, .


Date of incident -10 /01 / 2021.
Ph. No. [protected].

The issue is there was a ignition symbol blinks in my polo gt after 10 days, between that i had come to the service centre once for a body shop work, the service person mr. Navaneetha krishnan was so reluctant to approach the vehicle.
And finally on 10/01/2021 my vehicle had stopped near melur madurai since the engine has seized.

I once again called them for a help there was no proper response, he said he was on leave atleast he sould have approached me regarding this issues.

The coolant tank was been changed 5 months ago, and the car is been parked at a marble shed, so that im sure that there was no leak of coolant fluid..

Last time when i changed my coolant tank they gave me the remaining coolant fluid, but this time they denied to give the fluid "this shows they havent changed it".

Kindly respond as soon as possible sir/madam.

Yours sincerely, Dr.Navinkumar.R