[Resolved] Volkswagen India — Regarding service and servicing of vehicle | |||
I have Volkswagen Polo. Regarding servicing I face a very Bad Experience. The head of Service Centre Pankaj Zha responded badly and roughly regarding service issues. Service is not prompt and also inspite of Full Money disposition the servicing was not satisfactory. The issues raised in front of Service head and Servicing attendant but all neglected the issues and not properly responded. So request is either give training to employees or give chance to needy and sincere person in the service centre. Was this information helpful? | |||
Jul 1, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support May 27, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your feedback dated………... We have not received any response to our request dated …….. for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern. We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction. In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected]. We value your association with us, assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India Verified Support Jul 01, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
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