[Resolved] Volkswagen India — regarding the previous complain of my car polo highline plus with registration number up62bj5152 paticulary

Abhishek Shanu Jaiswal

from Varanasi, Uttar Pradesh

Address:

Shahganj Azamghar road district Jaunpur, Varanasi, Uttar Pradesh, 223101

I had made a complain to that my car polo whose number is up62bj5152 has gone for service in your varanasi dealership for last 5 days and neither they are doing any service nor they are changing any ac condenser parts and now this is the final reminder to you that if you dont take immediate steps in my problem you give any instructions to you varanasi dealership i will be bound to take legal action against your company.

So it my humble request to you sir that please look in to this matter very seriously its giving bad name on your company and your good will is going down day by day so please take necessary steps in this matter as soon as possible

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Jul 10, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India