[Resolved] Volkswagen India — Regarding very poor after sales service second time | |||||
I have puchased new volkswagen ameo comfortline on[protected]. Suddenly geas of my car stopped working in less than 300 km driving on roads. At that time i have complained but still i had to pay approx. 9000 rs. Recently i drove the car to ahmedabad from surendranagar (125km) myself for 6 monthly (Or 7500 km) inspection. They pick up my car from ashram road, ahmedabad to narol workshop, ahmedabad on[protected]. I told them (By calling) to check if the left rear wheel is punctured or not.. I had also called the man at workshop for the same reason. But they didn't even bother to check. And after all these i again called for my problem but the person who picked my call at that time told me that she/he will call me back after asking the senior person.. But till now i have not recieved any reply.. And yes, there were two screw in left rear wheel and got repaired recently.. Was this information helpful? | |||||
Jul 24, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jun 17, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||||
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