Volkswagen India — Replacement of same windshield billed me twice for the same JOB.

In 2019, i have replaced the windshield and 2 days back for the first time in 2 years i have taken the car for a drive on a highway that would go beyond 90 KMS.

When I reach 95 KMS the wind and water comes up from the top and when I went to service center they have charged 8000 for their mistake.

I understand that the warranty is 6 months but that does not excuse the irresponsibility taken by the vendor.

I would like to express my depest regret getting it services and repaired by authorized service center as they do not take responsibility for their mistakes.

The trust factor is now 0. If you would like to reclaim this trust then you would need to make an effort to make things right

[Update]

I have just received the car and for the first time I have noticed a lack Seal surrounding the Front Windshield. Guess, I have not seen any black such black seal then the last time it was replaced.

This should help you identify the cause of the issue.
Was this information helpful?
No (0)
Yes (1)
Volkswagen India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information