[Resolved] Volkswagen India — replacement of vento purchased from volkswagen kannur

Naheed m

from Bengaluru, Karnataka

Address:

Kannur, Kerala

I have already complainted and they have contacted but there was no followup. I have explained everything in detail to the lady who called from volkswagen. But they did'nt take this matter seriously. So i request you to do the needfull. If no further actions from your side we will be forced to file a case against volkswagen kannur and report to media.

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Mar 5, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in.

Feb 03, 2019

Updated by Naheed m Registration number - KL.58.Z.8653 (vento)
CONTACT NUMBER - [protected](abdul jabbar)

Feb 03, 2019

Updated by Naheed m 2 months amd 2 days till now am strugling with this car (vento) purshced from volkwagen kannur.the only i did is trusting you.so i want the solution as soon as possible or else i will be forced to report this to media.i hoping best from you

Feb 04, 2019

Updated by Naheed m As there is no positive response from you.we are filing a case in cosumer court and soon will be infromed to media...

Feb 12, 2019

Updated by Naheed m I am sending this mail as a followup mail..as there is no response from your side.so soon i will go on to ferther actions