Volkswagen India — replacement of vento purchased from volkswagen kannur

 
1 Review
 Naheed m on Jan 31, 2019
I have already complainted and they have contacted but there was no followup. I have explained everything in detail to the lady who called from volkswagen. But they did'nt take this matter seriously. So i request you to do the needfull. If no further actions from your side we will be forced to file a case against volkswagen kannur and report to media.

Complaint Status


[Jan 31, 2019] Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Volkswagen India Customer Care's response, Feb 02, 2019
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.care@volkswagen.co.in.
Website www.volkswagen.co.in.
Updated by Naheed m, Feb 03, 2019
Registration number - KL.58.Z.8653 (vento)
CONTACT NUMBER - [protected](abdul jabbar)

replacement of vento purchased from volkswagen kannur
Updated by Naheed m, Feb 03, 2019
2 months amd 2 days till now am strugling with this car (vento) purshced from volkwagen kannur.the only i did is trusting you.so i want the solution as soon as possible or else i will be forced to report this to media.i hoping best from you
Updated by Naheed m, Feb 04, 2019
As there is no positive response from you.we are filing a case in cosumer court and soon will be infromed to media...
Updated by Naheed m, Feb 12, 2019
I am sending this mail as a followup mail..as there is no response from your side.so soon i will go on to ferther actions
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    Volkswagen India - replacement of vento purchased from volkswagen kannur