[Resolved] Volkswagen India — selling of accidental car as new

Vikram Bali

from Hoshiarpur, Punjab

Address:

570/1 opposite SSP residence Cemetary Road. Civil Lines. Punjab, Ludhiana, Punjab, 141001

Hello sir purchased tiguan in april 2018 from lally motors ludhiana i was upgrading d car last week was told by surveyor that ur car half side is painted but till date no work has been done by me on asking d dealer ship they r giving excuses the car was already accidental when sold to me and was painted. Please kindly c into d matter it’s a renowned company and with world wide fame this is not good on d part of dealership.
Thanks

+3 photos

Was this information helpful?

No (0)

Yes (0)

Jul 27, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you of our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India