[Resolved] Volkswagen India — Service department | |||||
While I was travelling from ranchi to Vishakhapattnam, I met with an accident, so I came to volkswagen bhubaneswar .I came here around 8:00 am, Now it is 12:00 still the advisor is telling to wait for 2 more hours, I just wanted to know that I need to change my front bumper guard or not, and the coolant is leaking so, what can i do . I am not getting any response. sir, its a request to you please tell them to help me as soon as possible . And he said that I will be getting my car on monday. Was this information helpful? | |||||
Aug 4, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Jun 24, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in Verified Support Jul 01, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your feedback dated 24th June, 2017. We have not received any response to our request dated 01st July, 2017 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern. We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction. In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected]. We value your association with us, assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India | |||||
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