[Resolved]  Volkswagen India — Service issue (8441)

Address:400060

My vw vento is in extended warranty (Mh02cp8441) and has had the following complaints since the first year itself.

1. Gears do not engage properly
2. The fuel gauge indicator malfunctions and does not show correct reading.

I have complained to mumbai dealers (Esp. Tornado motors) and sent the car for repair but every time they do some workaround and send the car back without addressing the core issue. Within weeks the problems start again. It has now been 3.5 years and at least 10 visits to workshops, but no avail. Can you help,
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India

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E-mail customer.[protected]@volkswagen.co.in.
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