[Resolved] Volkswagen India — Service issue - no proper service done

Karthick Chandran

from Gurgaon, Haryana

Address:

Chennai, Tamil Nadu, 600085

Hi,
This is regarding the improper service by VW service center at chennai.

Had given my car for service twice for a complaint that the entire vehicle is shaking and jerking. It becomes very uncomfortable to drive with this issue especially when above 50 KM speed. This problem has not been rectified and i am really feeling odd about the way they have responded saying they have huge number of cars to take care cause of which they could not ensure the resolve this issue.

Will be help full if people from VW can involve here and get my issue resolved. I have already spent close to 25000 for these issues.

My details and the service center details as below.

Name: Karthick C
Car number: TN07BJ 3134.
Car location: Chennai
Service center: Sundaram Motors, 1, Whites Road, Near Cathay Pacific GSA Spencers Travel Service Limited, Royapettah, Chennai, Tamil Nadu 600014

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Aug 8, 2021

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

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Volkswagen India Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

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