Volkswagen India — service no repairs

Address:

New Delhi, Delhi, 122015

Dear sir,

We made a complaint for tiguan car purchased in dec2017 from frontier autoworld pvt ltd.in august it developed a problem of getting fan switched on automatically even if the car is stationed, resulting in battery drain to a level that it does not get start. We sent the car on[protected] for repairs & check up, in spite keeping it for 4 days delivered on[protected] the problem could not be solved your workshop people assured of not finding any problem. We parked the car, next day[protected] again same problem appeared this time we recorded video & sent to your workshop people to convenience them we are not lying (Big issue is people dont trust) any way we sent the car again on[protected] but till this time no one has rectified the problem they have no answer to my queries they are simply saying that technical team is coordinating with team of aurnagabad,

It is very strange that the volkswagen group does not have requisite expertise to solve the issue. Now the workshop people have adopted a strategy of not receiving my calls. Is this a solution?

This simply means that i have been delivered a defective vehicle which can not be repaired or rectified. This is absolutely against my right to have right product.

We request you to kindly confirm course of action to be taken.

Electrocine (Sales) corporation

Kamal kumar / rishabh kumar
[protected]