[Resolved] Volkswagen India — Service work | |||
I gave my vw polo and it's been affected by flood and I have made ready outside from vw service station . It's been one year it was working fine and so I gave a general service to vw kun in Omr Chennai . I asked them whether they do my car as it's been got ready outside before . They said no problem . They charged me around 14, 000 for service but the end result was no ac, horn, power window, indicator, were working and my steeling column was also not working got stuck . I have no trust with them and they simply say that it's because of flood and they have my car. If they wouldn't take that day I would hav given outside itself Waste of my money and wen was checking outside they says they didn't do anything inside only oil has been changed due that they charged 14k I request to you to take this complaint and do the need .i don't want them to do it, bcoz wen I have second time after the prob they made my steering not working properly in a purposeful manner . I request you to give me my cash back which they have taken from me for service and the amount which is gonna be done outside for this rework I am an vw customer for past 4 years and with one polo, vento, Jetta in my home Hope you treat your customer in right way Was this information helpful? | |||
Mar 14, 2017 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Feb 11, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in | |||
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