Volkswagen India — Services not delivered

Address:

VIRAJ DISTRIBUTER403 &405 VILLAGE UTTARDHAUNA, NEAR NAND GAONFAIZABAD ROAD, LUCKNOW,227105

Date of collection: 21.6.21 (paid pickup, other service center do free pickup)
Repair order: SOA2100613
I had sent my Vento for 3 problems
1. water leaking from under the dash board on passenger side
2. brakes making noise.
3. The driver door rubbing with the fender

This took your service center 4 days to complete.
There was no information for these 3 days about the work, time of completion or what is the problem that is causing the water leak!!!
There were added services that I had not asked for and my permission to do them not taken like AC disinfectant .
After 4 days, my car came unwashed (forget the polish), even the battery terminal was not cleaned ( something as basic. ) when I complained they said that is a separate order, not covered in washing, even the dash board was dusty.